Privacy Policy
Last updated: August 8, 2026
Information we collect
When you request a trial, start checkout, or contact support, we collect the details you submit, such as your name, email address, country, selected plan, device type, order reference, and optional setup notes. We also record limited technical information, including your IP address, browser, device, referring page, and timestamps, to deliver the service, secure checkout, and reduce abuse. Remote country lookup is used only when the site administrator explicitly enables it.
How we use information
We use this information to process orders and trials, send confirmation and activation messages, provide support, administer the website, and help prevent fraud or abuse.
Payments and service providers
Payment details are handled by the payment option you choose, such as NOWPayments or Wise; this website stores the order reference and payment status needed to match the payment to your order. We do not ask you to enter a card number or crypto-wallet secret on this website. We may also use hosting and email providers to operate the service. These providers process information under their own terms and privacy notices.
Essential storage and optional live chat
Essential browser storage remembers checkout continuity, your privacy choice, and whether a one-time site message has already appeared. The Tawk.to live-chat service is optional and is loaded only after you choose “Allow live chat.” If enabled, it may receive technical and conversation data needed to provide chat.
Sharing and selling data
We do not sell personal data. We share only the information reasonably needed by providers that help us deliver checkout, payments, email, hosting, fraud prevention, or customer support, or when disclosure is legally required.
Retention
We keep order, payment-status, and communication records only as long as needed to provide support and meet security, accounting, dispute, and legal obligations. Proof files and inactive records should be periodically reviewed and removed when no longer required.
Security
We use access controls, protected storage, secure session cookies, request validation, and rate limits. No internet service can guarantee absolute security, so please do not send passwords, full card details, or wallet recovery phrases.
Your rights
Depending on your location, you may have rights to access, correct, or delete certain personal data. Contact us at dmtniptvserver@gmail.com for privacy requests.